Build Connections That Matter
Empower your customers to communicate efficiently with high-performance messaging services. Whether businesses need to send transactional updates or engage users in real time, JioCX’s messaging solutions ensure that every message makes an impact.

• SMS: Deliver time-sensitive information instantly with scalable, high-throughput SMS. Gain customer trust with reliable delivery and real-time status updates.


• RCS: Offer next-level interaction with multimedia messaging, including images, videos, and buttons that improve engagement.


• WhatsApp Business API: Help brands reach billions of users globally on their favourite messaging app with interactive templates and two-way communication.

Speak Directly, Engage Effectively
Voice communication remains essential in business. JioCX’s advanced voice solutions enable CSPs to offer superior call quality and innovative features that drive customer interaction.

• Click-to-Call: Facilitate instant connections by allowing users to initiate calls with a simple click. Ideal for improving customer engagement by eliminating manual dialing and speeding up interactions.


• IVR: Enhance call routing and customer self-service with customizable IVR systems that interact through voice and DTMF tones, ensuring efficient handling of high call volumes.


• Missed Call Service: Enable businesses to run polls, surveys, and engagement campaigns without cost to the caller, while managing high volumes of missed calls effortlessly.


• Voice OTP: Strengthen security with voice-based two-factor authentication. Convert OTPs into audio messages using advanced text-to-speech technology for a secure and user-friendly experience.


• Outbound Dialer (OBD): Automate bulk outreach by sending pre-recorded messages to a large audience simultaneously, making it ideal for promotions, reminders, and alerts.

Deliver Messages That Drive Action
Email remains a cornerstone of business communication. With JioCX’s email solutions, CSPs can offer enterprises high-performing tools to connect, convert, and retain customers.

• Email API: Ensure prompt and reliable delivery of transactional and promotional emails.


• Campaign Tools: Equip businesses with advanced tools for audience segmentation, AMP, automation, and performance analysis.

Create a Unified Communication Experience
Modern consumers expect seamless interactions across multiple channels. JioCX’s omnichannel solutions enable CSPs to offer businesses a unified communication platform that elevates customer experiences.

• Unified Communication Platform: Provide businesses with a single interface to manage SMS, voice, email, and WhatsApp interactions.


• Consistent Customer Experience: Ensure consistent messaging and personalized engagement across all touchpoints.