Power Your Business with JioCX Solutions
Expand your offerings with JioCX’s reliable and scalable CPaaS products. Deliver seamless communication services across messaging, voice, email, and omnichannel platforms to meet customer demands and accelerate business growth.
Messaging Services
Build Connections That Matter
Empower your customers to communicate efficiently with high-performance messaging services. Whether businesses need to send transactional updates or engage users in real time, JioCX’s messaging solutions ensure that every message makes an impact.
- SMS: Deliver time-sensitive information instantly with scalable, high-throughput SMS. Gain customer trust with reliable delivery and real-time status updates.
- RCS: Offer next-level interaction with multimedia messaging, including images, videos, and buttons that improve engagement.
- WhatsApp Business API: Help brands reach billions of users globally on their favourite messaging app with interactive templates and two-way communication.
JioCX SMS
Voice Solutions
Speak Directly, Engage Effectively
Voice communication remains essential in business. JioCX’s advanced voice solutions enable CSPs to offer superior call quality and innovative features that drive customer interaction.
- Click-to-Call: Facilitate instant connections by allowing users to initiate calls with a simple click. Ideal for improving customer engagement by eliminating manual dialing and speeding up interactions.
- IVR: Enhance call routing and customer self-service with customizable IVR systems that interact through voice and DTMF tones, ensuring efficient handling of high call volumes.
- Missed Call Service: Enable businesses to run polls, surveys, and engagement campaigns without cost to the caller, while managing high volumes of missed calls effortlessly.
- Voice OTP: Strengthen security with voice-based two-factor authentication. Convert OTPs into audio messages using advanced text-to-speech technology for a secure and user-friendly experience.
- Outbound Dialer (OBD): Automate bulk outreach by sending pre-recorded messages to a large audience simultaneously, making it ideal for promotions, reminders, and alerts.
JioCX Voice
Email Solutions
Deliver Messages That Drive Action
Email remains a cornerstone of business communication. With JioCX’s email solutions, CSPs can offer enterprises high-performing tools to connect, convert, and retain customers.
- Email API: Ensure prompt and reliable delivery of transactional and promotional emails.
- Campaign Tools: Equip businesses with advanced tools for audience segmentation, AMP, automation, and performance analysis.
JioCX Email
Omnichannel Solutions
Create a Unified Communication Experience
Modern consumers expect seamless interactions across multiple channels. JioCX’s omnichannel solutions enable CSPs to offer businesses a unified communication platform that elevates customer experiences.
- Unified Communication Platform: Provide businesses with a single interface to manage SMS, voice, email, and WhatsApp interactions.
- Consistent Customer Experience: Ensure consistent messaging and personalized engagement across all touchpoints.